REFUND POLICY

1) Refund requests must be submitted online before the refund deadline.
2) The refund may only be claimed by the person who has paid for the registration.
3) Refund requests sent via email, telephone, text, social media will not be processed.
4) NO TRANSFERS - Registration transfer option is not available. The Tely 10 offers “no questions asked” refund option very close to race day at a low service fee. We encourage athletes unable to participate, to request a refund before the deadline.
5) The Tely 10 cannot accommodate registration deferral requests.

Refund requests submitted by midnight (NDT) on Monday, May 6, 2019:

• Registration Fee Refund - no service fee charge, 100% refund
• “Bus pass to Start Line” ticket - no service fee charge, 100% refund

Refund submitted after Monday, May 6 and before midnight (NDT) on Wednesday, July 10, 2019:

• Registration Fee Refund - minus $10.00 service fee
• “Bus pass to Start Line” ticket - no service fee charge, 100% refund

Refund submitted after Wednesday, July 10 and before midnight (NDT) on Monday, July 20, 2020:

• “Bus pass to Start Line” ticket - NO REFUND
• Registration Fee Refund - minus $20.00 service fee

Refund submitted after midnight (NDT) on Monday, July 20, 2020:

• NO REFUNDS on registration fees and “Bus pass to Start Line” tickets