REFUND POLICY

Refund requests received before Monday, April 30, 2018:

• Transfer - NO TRANSFERS will be accepted
• Registration Fee Refund - no service fee charge, complete refund
• Bus pass to Start Line ticket - no service fee charge, complete refund

Refund requests received after Monday, April 30 and before midnight on Wednesday, July 4, 2018:

• Transfer - NO TRANSFERS will be accepted
• Registration Fee Refund - minus $10.00 service fee and the processing fee
• Bus pass to Start Line ticket - no service fee charge, complete refund

Refund requests received after Wednesday, July 4 and before midnight on Tuesday, July 17, 2018:

• NO TRANSFERS
• Bus pass to Start Line ticket - no refund option not available
• Registration Fee Refund - minus $20.00 service fee and the processing fee

Refund requests received after midnight on Tuesday, July 17, 2018:

• NO REGISTRATION REFUNDS / NO TRANSFERS
• Bus pass to Start Line ticket - no refund option not available

To request a refund, please send an email to tely10@nlaa.ca. When requesting a refund, please use the same email account you used to sign-up for the race and provide the following information:

• Email; MUST request the refund using the same email account that you signed up for the race.
• RECEIPT #; Registration RECEIPT # (found in the confirmation email);
• Full Name;
• Date of Birth;
• Bib Number;
• Date of registration;
• Address;
• Phone Number;

Note: Unfortunately, we cannot accommodate requests to defer registrations for the following year.